Marcus T.
Deck rebuild · 2:14pm
The work was five‑star.
Make the internet agree.
You've already done the work that earns the review. HiveVantage goes back through every customer you've served and quietly asks — so the next person searching finds you first.
Free for 10 days · Live in under 30 minutes · Cancel any time
"Showed up on time and left it spotless."
9:41
Ridgeline Decks · 4.9
312 reviews · 41 this month
"Thanks Marcus — glad the deck came out right. See you next season."
#3 → #1
"deck builder near me"
Under 30 min
Day 1–3
No contract
One message. One tap. One more reason to be chosen.
Your customer gets a personal note with their name on it, taps once, and leaves the review. You never chase anyone again.
9:41
Hi Marcus — thanks for trusting us with the deck.
Mind sharing how it went? Takes about 20 seconds.
The ask
9:42
"Showed up on time and left it spotless."
The tap
9:41
4.9 average · 312 reviews
Ranking first for three of your five core searches.
The climb
Your best customers never say a word.
Not because they didn't love the work. Because nobody asked them at the moment they were happiest — and by the evening, they'd forgotten.
Nothing to point at
You've served hundreds of people and have a dozen reviews to show for it. Every prospect sees the dozen.
No time to chase
Asking properly means a text, a follow-up, and a link — per customer, every time. That job never survives a busy week.
Invisible on Google
The competitor with 400 reviews outranks the one with 40, whatever the work looks like. Reviews are the tiebreaker.
Nobody is looking for you on page two.
Where you rank isn't a vanity metric for a local business — it decides whether you get considered at all. Almost every click lands on the first page, and the drop-off after it is close to total.
Position 1
28–40%
Top 3 combined
~68%
Position 10
2–3%
Page 2
under 1%
Page 3 and beyond
effectively zero
Page two is where you hide a dead body. An old search-marketing joke
Reviews are the lever you control
You can't rewrite Google's index. You can change how many recent, genuine reviews sit on your profile — one of the few local ranking signals that answers directly to effort.
The map sits above the links
Search a trade and a town and the map results come first. Review count, rating, and recency all feed the prominence signal that orders them.
Being seen is only half of it
Getting found puts you in the running. A wall of recent five-star reviews is what closes the gap between a click and a phone call.
Click-through figures describe organic search results and vary considerably by industry and query; published studies disagree on the exact percentages, so treat these as the shape of the drop-off rather than precise numbers. Reviews influence the local map results specifically, where Google names review count and score as part of how prominently a business ranks.
See where you actually stand.
Everything above is the general case. This is yours — your Google profile, your reviews measured against the businesses ranking beside you, your site on a phone. It takes about two minutes, and the report is yours whether or not we ever speak.
Rather have it on its own page? Open the audit directly.
Reviews are the cheapest growth lever you own.
You don't need more leads before you need this. You need the leads you already get to choose you.
Win more jobs
People book the business that looks like the safe choice. Volume of recent reviews is how that gets decided.
Climb local rankings
Google weighs review count, rating, and recency in the local pack. A steady stream moves all three.
Earn trust instantly
A prospect reading twenty recent, specific reviews has already decided before they call.
Stand out on the map
When three businesses look identical, the one with the strongest profile is the obvious click.
Live in half an hour. Reviews by the weekend.
Swap in your own first result
23 → 421
+1,730% in two years
Reviews on one profile over two years — illustrative, not a HiveVantage customer result. Replace it the moment you have one of your own.
Today
Connect and switch on
Link your CRM, import your customer history, approve the message. Onboarding is a form, not a project.
Day 3
Reviews start landing
Reactivation drips out to past customers. The people who meant to leave one finally do.
Day 7
You start getting picked
A fuller, fresher profile begins moving you up the local pack — and the phone reflects it.
Three moves, then it runs itself.
Connect
Plug into what you already use
Link your CRM, booking tool, or invoicing software and we pull in both your past customers and every new job as it closes. No spreadsheets, no double entry.
Launch
Reactivate the customers you've already earned
Your back catalogue gets contacted gradually — personalised, paced, and natural. No burst of identical reviews that looks bought.
Automate
We ask, we reply, we repurpose
New jobs trigger a request automatically. Gentle reminders go to anyone who didn't get to it. Positive reviews get responded to and turned into social posts.
Everything the asking actually requires.
The difference between a review programme that works and one that doesn't is almost entirely in the details below.
Message preview
Hi Marcus — thanks for trusting us with the deck.
Mind sharing how it went? Takes 20 seconds.
Marcus T.Deck rebuild
Personalised image requests
Each request carries an image with your customer's own name on it. It gets opened, where a plain text blast gets ignored.
Reactivation queue
Dana R.Done
Marcus T.Done
Priya S.Tue
Ben O.Queued
Review reactivation
Every happy customer who said they'd leave one and never did, worked through in order. This is where the first big jump comes from.
Follow-up sequence
Request · day 0Sent
Reminder · day 3Sent
Reminder · day 7Scheduled
Stops automatically once a review lands.
Gentle follow-ups
One ask, then two soft reminders — never more. Follow-ups are included and never count against your monthly requests.
Incoming review
"Fast, tidy, and fairly priced."
Thanks Dana — glad it went smoothly. We appreciate you taking the time.
AI review responses
Every positive review gets a considered reply in your voice, without you opening the dashboard. Google notices that you respond.
Connected
JobberHousecall Pro
QuickBooksWorkiz
SquareZapier
Jobs sync as they close.
Works with your stack
Connects to the major CRMs, booking tools, and invoicing platforms — and to thousands more through Zapier.
Website widget
Ridgeline Decks
4.9 · 312 Google reviews
Auto-updating
Widgets and social posting
Drop your newest reviews onto your website with one snippet, and push the best ones to Facebook and Instagram automatically.
Built for businesses judged on the map.
If customers find you by searching your trade and your town, reviews decide who gets the call.
Priced on what you send, not what you earn.
Every plan includes every feature. The only thing that changes is how many new requests go out each month.
Starter
$99/ month
Up to 50 requests per month
- Personalised image requests
- One full review reactivation
- Automated follow-ups
- AI review responses
- CRM integration
- Unlimited users
GrowthMost popular
$179/ month
50–100 requests per month
- Everything in Starter
- Social review posting
- Website review widget
- One-to-one setup call
- Priority support
- Unlimited users
Pro
$279/ month
100–300 requests per month
- Everything in Growth
- Multi-location support
- Custom message sequences
- Advanced reporting
- Dedicated account manager
- Unlimited users
Pricing is based on the number of new requests you send each month. Every plan includes one initial review reactivation, where we can exceed your monthly limit. Follow-up messages are included and never count toward your total. Bundle pricing is available for multi-location and franchise businesses. All prices in USD.
The things worth asking first.
Who is HiveVantage for?
Local business owners who want more five-star Google reviews without chasing anyone. Home services, trades, tourism and rental operators, clinics, and multi-location franchises all run on the same loop.
Do you integrate with my CRM?
We connect to most major CRMs, booking tools, and invoicing platforms — and to thousands more through Zapier. If you can export a customer list, you can run a reactivation on day one while we wire up the live connection.
How long does setup take?
Most businesses are fully live in under 30 minutes. An onboarding call is available but not required — you can switch on the same day you sign up.
How quickly will reviews start coming in?
Most accounts see their first reviews within 24 hours of launching a reactivation, and a steady stream from the first week onward.
How many reviews should I expect?
Typically 10–15% of your past customer base will leave a review during the initial reactivation. From there it depends on your job volume — every completed job becomes a new request.
Can you stop bad reviews from being posted?
No. Filtering or gating reviews violates Google's policies and we won't do it. What we do is make sure the many satisfied customers who would never have said anything are heard — which is what moves an average up honestly.
How often do you contact my customers?
One request after the job, then at most two gentle reminders. Recurring-service customers sit behind a 30-day cool-down, and anyone who has already left a review is automatically taken out of the sequence.
Is there a contract?
No contract and no lock-in. Easy to work with, easy to leave.
Do I need a card to start the trial?
Yes. We take card details up front so the account can continue without
interruption if you decide to stay, but nothing is charged during the ten-day trial. Cancel
any time before it ends and you pay nothing.
When am I billed?
We take your card details when you start, but nothing is charged for the first ten days. Your first payment is taken on day eleven, then monthly on the same date. Cancel before day ten and you are never charged at all. Annual billing gives you two months free.
What about Yelp, Facebook, and other platforms?
We focus on Google, because Google reviews carry by far the most weight in local search and in the decision a customer makes on the map. Other platforms are on the roadmap.
Which countries do you support?
The United States, Canada, and Mexico at present.
Are you HIPAA compliant?
Not yet. We'd rather say so plainly than take on regulated healthcare data before we're ready to handle it properly.
Let the work speak for itself.
Reviews inside the first week, and never another one missed. Setup takes half an hour and there's nothing to cancel if it isn't for you.
Free for 10 days · Live in under 30 minutes · Cancel any time
or talk to a person first
Pick a time that suits you.
Fifteen minutes, no deck. We'll look at your Google profile together and tell you honestly whether this is worth your money.
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